Frequently Asked Questions — Arans Sales

Orders & Shipping

How long does shipping take? Orders within the continental US typically arrive in 3–4 business days. Alaska, Hawaii, and Puerto Rico take 3–5 business days. International orders take 7–14 business days (or 3–5 business days with Expedited Shipping).

How much does shipping cost? Shipping is $4.99 for orders under $35 (continental US) and free on orders of $35 or more. Alaska, Hawaii, and Puerto Rico have a flat $9.99 rate. International shipping starts at $14.99.

Do you ship internationally? Yes! We ship worldwide. Rates and delivery times vary by destination and are calculated at checkout.

Can I track my order? Yes, you'll receive a tracking number by email as soon as your order ships.

Returns & Refunds

What is your return policy? We accept returns within 14 days of delivery for unused items in their original packaging. Contact us at info@aranssales.com with your order number to start a return.

Do I have to pay for return shipping? Buyers are responsible for return shipping costs, unless the item arrived defective or incorrect.

Prep Center

What is Arans Sales Prep Center? We help Amazon, Walmart, eBay, and TikTok Shop sellers — especially those based outside the US — prepare, label, and ship their inventory to fulfillment centers without the hassle.

Do I need to live in the US to use your Prep Center? No. That's exactly who we help — international sellers who need a US-based team to manage their inventory.

How do I get started with the Prep Center? Reach out via WhatsApp or email and we'll walk you through the process based on your specific needs.

Arans Sales CRM

What is the Arans Sales CRM? A simple, no-nonsense CRM built for small businesses to centralize their WhatsApp conversations, sales pipeline, and customers in one place.

Is the CRM available now? [Update this answer based on current launch status — e.g. "Yes, reach out to get started" or "Coming soon — join the waitlist."]

Vehicles

Can I buy a vehicle directly through the website? Vehicle listings are for informational purposes only. To ask about availability, pricing, or to arrange a purchase, please contact us directly via WhatsApp from the vehicle's listing.

Contact

How can I reach you? You can reach us via WhatsApp at (470) 753-2564, or by email at info@aranssales.com. We're based in Alpharetta, Georgia.